Ok so, I recently got a brand new phone, and it has the sim card, the battery. and the service bars are usually full, BUT whenever I try to make a call or have someone call ME, it says "Service Unavailable" and the manual doesn't cover that so I can't figure out why the hell it's doing that. Company, AT&T, says LG, and one of those phones where it's turned off it turns into a mirror. KINDA similar to this, not identical. It is black though. http://www.new-cell-phones.org/wp-content/uploads/2008/06/lg-ux830-cell-phone.jpg Can someone tell me how I can fix this problem?