I recently ordered Qwest wireless internet and can't get a solid DSL light. I've ordered a replacement modem, so the modem isn't the problem, and I've successfully set up Qwest wireless in a neighboring apartment in the same complex. All directions were followed and repeated and all phone jacks in the apartment were tried. Qwest ran a test on the phone line and said they did not find any problems, and they showed that my service was the only one active in the apartment, so it is not a problem of incorrect termination of the previous tenant's service. Also, the apartment manager said that the previous tenant had no problems with their internet service. What could the problem be and how can I fix it without sending a technician out here? Thanks in advance.