LG Wireless Phone

Verizon replacing new phone second time?

I have been having bad luck with Verizon. I recently switched to them and got a new phone with the contract price from them (intensity). The phone was giving me problems so I replaced the phone with the LG Vortex. This phone is giving me problems with bluetooth (randomly disconnects). Tried doing factory restore etc, but no use. This phone is also very sluggish and has very short battery life. I called Verizon and LG and both are offering a replacement or repair option, but I do not want this phone. Verizon is not allowing me to replace the phone for the second time. I want to replace it with an iPhone, but they are making me pay the retail price... I was with verizon for only two weeks and have the Vortex for one week. Is there anything I can do?

Public Comments

1. Verizon lets you swap to a different kind of phone only one time, and only within your first 2 weeks. After that it's warranty replacement with the same model only.
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