LG Wireless Phone

Verizon Wireless Question

On June 25, 2008 I went online to check the status of my cell phone bill. I notice that there was an option to suspened automatic payment. I thought by suspending the payment would result in two months of payment the following month. Needless to say that is not the case. Payment is still due but by another means other than automatic payment. Anyways, my phone was turned off on the 26th of July. I went in on July 26th to get my phone turned back on. It cost me $171.35 to get it turned back on. Balance should have been zero at that point. Two days later, the automatic payment took another $171.35 from my account. After repeated attempts to have my money refunded to me Verizon has stated it could take weeks to get a check in the mail. I've had money refunded to me by them electronically before so I don't know why its a check now. Anyways, my rent is due and I will be late because I am a disable vet and also unemployed at this time. So my question is this. What do I need to do to get Verizon to cover the cost of my late rent? I feel like I erred by not paying it on time. However, they had the option to terminate my contract. They did not. Instead they opted to charge me twice. Especially since the auto payment went through two whole days after I made the payment. I don't think its my fault that their two systems don't talk to each other. By two systems I mean in store payment and automatic payment. 1. What can I do to get compensated for late rent? 2. Can I sue them also? Just an option right now.

Public Comments

1. Dude, you were late paying them. Did you read your contract about delayed payments or having to pay to get your phone turned on? Did you look to see if there were additional payments that would be required? Perhaps you should take some personal responsibility and not blame a corporation for your tardy payments. Geez, people are sue-happy these days!