I have qwest and I have called them so many times because my internet is so inconsistent. Well now my wireless works but the modem connected computer connection doesn't. My phones work. I don't want to deal with qwest again. Any thoughts on how to fix? Do I need another modem but why would the wireless work and not the other connection? It has been going on like this for a couple weeks however it feels like it has been one thing after another. The last problem that I thought had fixed the connection were that the filters for the phone were bad. So I am only using the phone connection through the modem but I still hear the internet connection noises softly so that is why I think the modem is old. Also I have tried reseting the modem many times. For a while reseting the connection outside worked too. I don't understand however how the wireless is working without a connection on the modem but now I'm thinking maybe there is something going on with that.