Recently I got a line with verizon wireless and tank god I' am always looking over my billing statement, otherwise I would of been paying for things I never use nor planing to use. When I got the line I asked them to take txt msg off and internet off, and still someone texted me, then I noticed extra $15 on my statement for data plan which I never use. Two times I had to call them and ask them to take it off. Then my brother left to europe for 3 months and put his phone on hold with no billing, next thing I noticed we get a bill from his acount $385 with two late fees, I had to call them and fight with them, and they kept telling me that he had to call, I told him his in europe, and that I' am taking care of his stuff, I hade his ssn # password and my name was on the acount, they still refuced. It seams like verizon tries to do everything they can to get money out of people, I cant even imagine how much money they get from people who simply pay their bill without noticing all the extra fetures verizon added on there, it makes me sick to know this, since my grandmother has verizon and I just recently asked her how much she pays a month she told me $69.00 for 450 min, I was in disbelief, I could not belive that such a big company would do someting like this, its rediculous. Has anyone else experianced problems with them? And does anyone know why?